At Trainline, it’s our people that make us who we are. No matter where you join us, you’ll work closely with our Leadership Team. Time to make some introductions…
Clare Gilmartin (Chief Executive Officer)
Clare was appointed as CEO of Trainline in June 2014 and has since led significant digital innovation aimed to deliver a seamless customer experience, especially through mobile. This has included partnering with the industry to rapidly roll out eticketing in the UK. Clare has also expanded Trainline to mainland Europe.
Prior to Trainline, Clare spent 10 years at eBay, latterly as VP UK/Greater Europe, where she led a period of exceptional growth. Before eBay, Clare was at Boston Consulting Group in London and Unilever. Clare holds a Bachelor of Commerce (International) degree from University College Dublin, and was ranked amongst ‘Europe’s Top 40 under 40’ leaders in 2012.
Mark Brooker (Chief Operating Officer)
Chief Operating Officer, Mark Brooker, leads the Marketing, Product and International teams at Trainline. With deep digital expertise and a track record of operational, strategic and commercial achievements, Mark has a wealth of experience running high-growth business across international markets.
Prior to Trainline, Mark held the role of COO at Betfair, one of Europe’s largest digital businesses, where he was responsible for all operations outside the USA, including commercial management, product development and customer service across Sportsbook, Exchange and Gaming products. He oversaw significant international diversification from regulated businesses in UK, Ireland, Italy, Spain, Denmark, Romania and Bulgaria and, as part of the Betfair Group plc management team, returned the company to strong top line growth resulting in significant value creation for shareholders.
A graduate from Oxford University, Mark’s career began in investment banking, where he had extensive experience of raising equity capital for public companies. Away from work, Mark enjoys spending time with his young family and can often be found supporting his children on the side lines of their various sporting adventures at the weekend!
Jean-Daniel Guyot (President, Trainline International)
Jean-Daniel Guyot is President of Trainline International, a position he took in early 2016 after Captain Train, the business he co-founded in 2009, was acquired by Trainline. After studying for a degree in computer science, Jean-Daniel has developed a diverse range of skills and experience in the technology sector, both as a developer and business leader. Today, he oversees the strategy, product and growth of Trainline International.
Jean-Daniel is a board member at France Digitale and enjoys spending his free time working with them on their mission, which is to help start-up businesses be the digital champions of tomorrow.
Daniel Beutler (General Manager, Trainline International)
Daniel Beutler is General Manager of Trainline International and has extensive experience in the rail industry, with previous roles at Captain Train, where he was COO and Deutsche Bahn, the German national railway, where he held a number of roles during his tenure, as CEO of France, Director of Western Europe Sales and Marketing, and Director for Emerging Markets.
Daniel stepped into the role of General Manager of Trainline International after Trainline’s acquisition of Captain Train in 2016. Daniel leads international development, an area close to his heart, as well as overseeing customer support, marketing and finance.
Daniel is German, trilingual and studied Management and Transport at the Leuphana University of Luneburg as well as at McGill University. He holds a Master of Transport Economics from the Technical University of Dresden. In his free time, Daniel loves to cook, listen to music and enjoys playing tennis.
Sophie Krishnan (General Manager, Business and Ancillaries)
Sophie Krishnan joined Trainline in May 2016 from Egencia, Expedia’s business travel arm where she worked for five years. She held the roles of VP Business Development & Strategy in Paris, and VP Product and Marketing in London. Prior to Expedia, Sophie spent six years in consultancy with Bain & Company and started her career with an investment fund. Sophie passionately believes in creating innovative solutions for customers, and says that the diverse and dynamic Trainline culture reminds her of a book that she loves ‘Go Fast, Be Good, Have Fun’ by Bode Miller, a skier and Olympic gold medalist.
A French national, Sophie lives in London with her family, where she gained her first degree in Finance & Accounting at the London School of Economics, before graduating with an MBA from Stanford in 2004. She is a keen sportswoman and like Bode Miller, is a skier. Sophie also likes to learn new skills and as such, is currently learning to play tennis.
Shaun McCabe (Chief Finance Officer)
Shaun joined Trainline in September 2016, as Chief Financial Officer, bringing with him extensive digital experience with online market leaders Amazon and ASOS, in finance, general management and international roles.
Prior to Trainline, as International Director for ASOS, Shaun had executive responsibility for the company’s international markets, including the ASOS sites in Australia, U.S., Europe, Russia and China, as well as export sales to over 240 countries accounting for more than half of total ASOS sales.
Previously, Shaun was CFO for Amazon Europe and a member of the EU executive team defining the strategic direction of Amazon in Europe. Shaun was responsible for the finance support underpinning the execution of Amazon’s retail and marketplace strategy across all of its retail business in Europe. Shaun was also a non-executive director of Lovefilm prior to acquiring the business for Amazon.
Away from work, Shaun enjoys spending time with his family and watching most sports, with a particular passion for football and rugby. Having finally stopped playing, he is now a keen (but untalented!) skier and cyclist.
Bill Hopkins (Operations Director)
Bill Hopkins joined Trainline in July 2002 and drives Operations and Carrier Solutons teams from Trainline’s Edinburgh HQ. A problem-solver with the customer at the heart of every decision, Bill never defaults to the conventional, always looking for ways to improve the customer experience. Before joining the world of rail, Bill was Vice President for Customer Care & Billing at KPNQ West, where he was responsible for Billing and Customer Support across 15 countries for EUNET Internet Service Providers and the KQ backbone network.
When not driving the Trainline operations team, Bill spends his time trying to work out why golf balls never end up where he has aimed, why he still can’t use the subjunctive correctly when studying Spanish and why Millwall are so inconsistent.
Neil Murrin (General Counsel and Director, Regulatory Affairs)
Neil Murrin joined Trainline in March 2005. In a regulated industry like rail, Neil ensures that Trainline can expand and sustain its growth within both the complexities and opportunity that the industry presents. With over 10 years at Trainline and a Senior Solicitor at Nabarro in his former life, Neil passionately integrates his team into the heart of the business, seeing the legal and regulatory functions as business enablers. It is this approach that saw his team awarded the coveted Halsbury Legal Award 2015 for In-house Team of the Year. Neil previously worked in-house at satellite company Inmarsat and prior to that worked in private practice, mainly on commercial and company matters. He has an LLB Hons degree in law from Southampton University and also holds a Masters in Project Management from George Washington University. Neil sits on the Executive Committee and the Board of Directors (as Company Secretary) of Trainline.
Away from train travel, Neil tries his hand at triathlon (despite swimming like a brick), enjoys golf and keeping up with world news.
Mark Holt (Chief Technology Officer)
Mark Holt joined Trainline in March 2014 with a career spanning over 20 years. Mark founded Europe’s first secure eCommerce site in 1995 and since then has led innovative teams at companies such as Capital Radio, FT.com, GE Capital, Trayport and CPA Global. Mark quite simply loves technology and passionately believes that empowered teams of super-smart people will shape the future of smarter rail travel for customers. He can be often found delivering key-note speeches in the UK and the States.
Beyond being a technology-whizz, Mark enjoys running/exercising, watching magnificent Welsh rugby victories, reading classic literature and building Lego with his three children.
Jonathan Moore (Chief Product Officer)
Webby and British Design Award winner, Jon is passionate about innovation and puts the customer at the centre of product development at Trainline. With a career back catalogue at Hailo, Microsoft and the Guardian Media Group to name just a few, Jon inspires innovation at Trainline and balances creative intelligence with intuitive product solutions for customers.
When not creating great customer experiences, Jon is an enthusiastic trekker, cycling fan & runner and is kept busy by his little bundle of joy, Sam.
Robin Hancock (Chief People Officer)
Robin Hancock joined Trainline as Chief People Officer in June 2015. He has driven significant company culture shifts and growth throughout his career and was VP of Talent and Culture at Wonga prior to Trainline. In total, Robin has 19 years’ experience across European recruitment, HR, talent and culture management, through his various appointments at Capital One, PayPal, eBay, Skype and FTSE 250 Company, Victrex Plc. Committed to bringing the best talent to Trainline, Robin’s believes that making smarter travel for customers a reality starts with the right people.
Outside of work Robin spends most of his spare time with his wife Keeley and daughter Holly. Robin also has a love of the outdoors, particularly if it involves running (ideally in the Lake District), mountain biking, kayaking, or skiing.